Policies

Terms & Conditions

  • Healed results will vary with each individual client and using a pencil or powder may still be needed.
    We have no control over what occurs during the healing process. Absolutely NO guarantee will be made and additional sessions (charged accordingly) may be required to obtain optimal results. Additional charges will apply.

PLEASE NOTE: If you have had your eyebrows previously tattooed and are interested in a cover-up/re-work, you MUST email us a clear photo PRIOR to booking your appointment. We cannot guarantee results for cases such as these and we must approve that your eyebrows are workable. In some cases where the previous work is too dark, dense, discoloured, or large, tattoo removal will be highly recommended before we begin the cover-up/re-work. Previously tattooed areas and cover-ups will almost always require additional appointments for best results and will be charged accordingly.

Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. Please refer to our FAQ section to see if the services we offer may be beneficial to you.

  • A deposit is required in order to book and confirm every new appointment.
    This deposit is to ensure that you are serious about booking your appointment and will be deducted from the total cost of your session. We require 48 hours notice if you decide to reschedule your appointment. If you choose to cancel your appointment, you will automatically forfeit your deposit. Please contact us if you are going to be late. Being more than 20 minutes late to your appointment may result in the forfeit of your deposit and the cancellation of your appointment. A new deposit will be required to re-book any appointment that was cancelled for lateness. Deposits are non-refundable.
  • Pricing is subject to change at any time.
    Please note that our rates may increase or vary.
  • Additional appointments will be charged according to our current price list.
    Your second session, if needed, may be scheduled between 4 – 8 weeks following your first session. We must give your skin ample time to fully heal and regenerate before tattooing it again. Refresher appointments are generally required every 2 years.

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